Refund policy

30-Day Risk-Free Guarantee

Last Updated: March 2026

1. Our Promise

We stand behind our product with a 30-Day Risk-Free Guarantee. We know you’ve been burned by products that promised relief and didn’t deliver. That’s why we’re taking all the risk.

If RELIFYY doesn’t give you the relief you’re looking for, return it for a full refund. No questions asked.

2. Return Window

You have 30 days from the date of delivery to request a return. This gives you ample time to try the product during multiple migraine episodes and evaluate its effectiveness for your specific needs.

3. Return Conditions

To be eligible for a return:

•        The item must be within 30 days of delivery

•        You must have your order number or proof of purchase

•        The product can be used — we understand you need to try it to know if it works

We do NOT require:

•        Original packaging

•        Unused condition

•        Any specific reason for the return

4. How to Initiate a Return

To start your return, please follow these steps:

•        Email us at hello@relifyy.com with your order number

•        Include “Return Request” in the subject line

•        We will respond within 24-48 business hours with return instructions

•        Ship the item back using the prepaid label we provide (US orders)

International customers are responsible for return shipping costs.

5. Refund Process

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days.

Refunds will be issued to the original payment method:

•        Credit/Debit Card: 5-10 business days to appear on your statement

•        PayPal: 3-5 business days

•        Shop Pay / Apple Pay: 3-5 business days

You will receive an email confirmation once your refund has been processed.

6. Exchanges

We currently do not offer direct exchanges. If you need a different item, please return your original purchase for a refund and place a new order.

7. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with:

•        Photos of the damaged/defective product

•        Your order number

•        A brief description of the issue

We will send a replacement at no additional cost or issue a full refund, at your preference.

8. Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned:

•        Items marked as “Final Sale”

•        Free gifts or promotional items

•        Items returned after the 3

0-day window

9. Contact Us

Questions about returns? We’re here to help:

•        Email: hello@relifyy.com

•        Subject: Return Request

•        Response time: 24-48 business hours